Baby Shower Toy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at children02store@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at children02store@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at children02store@gmail.com.

FREE SHIPPING on all over orders. Fully Insured.

Handling time 1 - 3 working days. (Childern02Store has to process your order and put all your items through its strict quality-control tests.)

Transit time 5 - 10 working days.

For whatever reason if you are unsatisfied with your order within 7 days you can return it to us in new condition for a refund minus the shipping charges.

Help Center
How To Pay
Payment Methods
There are different ways you can pay for your Alexnld.com orders:
– With PayPal account
– With Credit Card
_  Google pay
Paying with PayPal or Credit Card:



Through PayPal, you can pay with credit card, debit card, or connected bank account. Once your order is submitted, you will be redirected to PayPal’s page where you can make the payment.

1) Login to your PayPal account or use Credit Card Express.
2) Enter your Card Details, and your order will be shipped to your PayPal address, then click Submit.
3) Your Payment will be processed and a receipt will be sent to your email inbox.
NOTE: Ensure you have selected or entered the correct delivery address.

Can I Pay For My Order By Credit Card?
Yes, you can checkout directly with credit card via secure cardcom gateway.

We accept payment for orders by PayPal and Credit Cards.

PayPal & Cardcom both offers a secure method to pay with your credit card without telling online shops your credit card number.

Do I Have To Pay VAT / Sales Tax?
Do I have to pay VAT or any other form of sales tax on products bought through Alexnld.com?

We do not add any additional charges or taxes.

Possible additional costs to you may include:
– Any import duties that are levied at customs.

Please note that if you are re-selling (or drop-shipping) goods from Alexnld.com, please ensure you are abiding by the tax (and other) regulations for selling goods in your home country and the destination country.

Please note that if you are drop-shipping to end customers, Please let them know about any taxes they may have to pay when receiving goods from the courier.

Cash On Delivery?
No, sorry, Please pay for your order in full, in advance, by PayPal or Credit Card.



Why Was My Order Cancelled?
“Why was my order cancelled? Why did you refund my payment?“

If we returned your money to you and closed your order, it is almost certainly because we were unable to verify your payment or the products you ordered were out of stock. Generally, our customer service staff will contact you by phone or email to discuss with you, but if we can not get in touch with you in 5 days after we receive your payment, we will have to refund for you. As we think, It is our responsibility to ship out your order in time.

Possible reasons for refunding money are:
– PayPal account name and address does not match your order’s shipping address, and there was no response when we contacted you.
– The the products you ordered were out of stock (Generally we have enough stock but rarely we may suffer an temporarily lack of certain product ),and there was no response when we contacted you.

If your item arrives damaged, please contact us within 7 days and provide clear and valid proof. Children02Store. will make compensation based on the damage situation.

 ARE YOUR TOYS SAFE FOR MY CHILDREN?

All our toys are subject to rigorous checks and stringent safety testing to make sure they are as safe as  possible for your children to use. In addition, our toys are 100% bisphenol and phthalates-free.

 WHERE ARE YOUR TOYS MADE?

Like 95% of toys made worldwide, our toys are made in factories in China (we make ours in Hong Kong). Our production site has been approved by the International Council of Toy Industries (ICTI) and the Business Social Compliance Initiative (BSCI), so you can be confident that all our toys are ethically produced under fair conditions.Please use tracking Oder our home Page to check on the status of your order.

 How long will it take for me to receive my toys?

We offer free standard shipping throughout all provinces in all of world, which takes about 7-10 business days for your toys to arrive to you.

If you are ordering from mainland United States (U.S.) our toys will take 3-7 business days to arrive and please note we offer a flat rate shipping cost for goods to the U.S.

 Where are your products made?

Our toys are designed in U.S. and made in CHINA  in and Europe an certified facility. The  ensures that consumers get consistent, good quality products and services. We have high standards for our products and it is essential to us that our business partners also demonstrate world-class quality standards.

How do I return or exchange my product?

We want you to love your uniquely handcrafted product, but if for any reason you’re not satisfied with the products purchased through our Childern02store.com website, please contact us at .com. Please Childern02store.com refer to our Terms & Conditions for more information on returns, exchanges, and refunds.