FAQ

 ARE YOUR TOYS SAFE FOR MY CHILDREN?

All our toys are subject to rigorous checks and stringent safety testing to make sure they are as safe as  possible for your children to use. In addition, our toys are 100% bisphenol and phthalates-free.

 WHERE ARE YOUR TOYS MADE?

Like 95% of toys made worldwide, our toys are made in factories in China (we make ours in Hong Kong). Our production site has been approved by the International Council of Toy Industries (ICTI) and the Business Social Compliance Initiative (BSCI), so you can be confident that all our toys are ethically produced under fair conditions.Please use tracking Oder our home Page to check on the status of your order.

 How long will it take for me to receive my toys?

We offer free standard shipping throughout all provinces in all of world, which takes about 7-10 business days for your toys to arrive to you.

If you are ordering from mainland United States (U.S.) our toys will take 3-7 business days to arrive and please note we offer a flat rate shipping cost for goods to the U.S.

 Where are your products made?

Our toys are designed in U.S. and made in CHINA  in and Europe an certified facility. The  ensures that consumers get consistent, good quality products and services. We have high standards for our products and it is essential to us that our business partners also demonstrate world-class quality standards.

How do I return or exchange my product?

We want you to love your uniquely handcrafted product, but if for any reason you’re not satisfied with the products purchased through our Childern02store.com website, please contact us at .com. Please Childern02store.com refer to our Terms & Conditions for more information on returns, exchanges, and refunds.